Terms of Service

Effective Date: May 5th, 2026

 

Products and Services
We offer apparel and related products, including custom and standard clothing items. We reserve the right to modify or discontinue products at any time without notice.

 

All Sales Are Final
All purchases made through our website are final. We do not accept returns or exchanges once an order has been placed and shipped.

Please review your order carefully before completing your purchase.

If you need to cancel or modify your pending order, please submit your request as soon as possible. While we cannot guarantee changes after an order is placed, we will do our best to accommodate your request.

 

Custom Orders
Custom items are made specifically to your request. Because of their personalized nature, all custom orders are final and cannot be returned, refunded, or exchanged.

 

Pricing and Availability
We reserve the right to change pricing, products, orders, etc. before completing your purchase, including size, color, and design details.

Custom Orders
All custom-made products are final sale. Because custom items are created specifically for each customer, they cannot be returned, exchanged, or refunded under any circumstances.

Damaged or Incorrect Items
If you receive an item that is damaged or incorrect due to an error on our part, please contact us within 7 days of delivery at shop@ipromome.com.

We will review the issue and may offer a replacement at our discretion.

Shipping Issues
We are not responsible for delays, lost packages, or delivery issues caused by shipping carriers once the order has been dispatched. Please contact the carrier directly for delivery concerns.