Terms of Service

Effective Date: May 5th, 2026

Products and Services
We offer apparel and related products, including custom and standard clothing items. We reserve the right to modify or discontinue products at any time without notice.

 

All Sales Are Final
All purchases made through our website are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase.

 

Custom Orders
Custom items are made specifically to your request. Because of their personalized nature, all custom orders are final and cannot be returned, refunded, or exchanged.

 

Pricing and Availability
We reserve the right to change pricing, product descriptions, or availability at any time without notice. We are not responsible for typographical errors or inaccuracies.

 

Payments
All payments are processed securely through third-party payment processors, including Stripe. We do not store full payment card details on our servers.

 

Shipping and Delivery
Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or other circumstances beyond our control.

 

User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

 

Intellectual Property
All content on this website, including designs, logos, images, and text, is the property of IPROMOME Store and may not be copied, reproduced, or used without permission.

 

Limitation of Liability
We are not liable for any damages, losses, or issues arising from the use of our website or products, to the fullest extent permitted by law.

 

Changes to Terms
We may update these Terms of Service at any time. Continued use of the website means you accept any updated terms.

Refund/Returns Policy

Effective Date: May 5th, 2026

Overview
At IPROMOME Store, all sales are final. By placing an order on our website (https://ipromome.com), you agree to the terms outlined in this policy.

No Returns or Refunds
We do not accept returns, exchanges, or refunds on any products once an order has been placed. This includes both standard and custom items.

Please review your order carefully before completing your purchase, including size, color, and design details.

Custom Orders
All custom-made products are final sale. Because custom items are created specifically for each customer, they cannot be returned, exchanged, or refunded under any circumstances.

Damaged or Incorrect Items
If you receive an item that is damaged or incorrect due to an error on our part, please contact us within 7 days of delivery at shop@ipromome.com.

We will review the issue and may offer a replacement at our discretion.

Shipping Issues
We are not responsible for delays, lost packages, or delivery issues caused by shipping carriers once the order has been dispatched. Please contact the carrier directly for delivery concerns.

Order Confirmation
Once an order is placed and payment is confirmed, it cannot be modified or canceled.